This page answers the most common billing and payment questions for Teleprompter Automatic. The app is available on iOS, Android, and Web, and payments may be processed through different platforms depending on where the subscription was purchased.
Where Was My Subscription Purchased?
Teleprompter Automatic subscriptions can be purchased through the following platforms:
- Apple App Store on iPhone or iPad
- Google Play Store on Android devices
- Teleprompter Automatic Web version through secure online payment
Your payment provider depends on where you originally subscribed.
How Do I Check My Subscription Details?
You can check your subscription details using the platform where the purchase was made.
App Store
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID.
- Select Subscriptions.
- Find Teleprompter Automatic.
Google Play
- Open the Google Play Store.
- Tap your profile icon.
- Select Payments & subscriptions.
- Tap Subscriptions.
- Find Teleprompter Automatic.
Web Subscription
- Go to the dashboard.
- Sign in to your account.
- Open the My Plan page.
- View your subscription information.
Why Was I Charged?
Subscriptions for Teleprompter Automatic renew automatically unless cancelled. This means your payment method will be charged at the beginning of each billing cycle.
Depending on your plan, billing may occur:
- Monthly
- Yearly
You can cancel your subscription at any time before the next billing date.
I Was Charged But the App Shows No Subscription
If your payment was successful but the app does not recognize your subscription, try the following steps:
- Make sure you are signed in to the correct account.
- Open the subscription screen and tap Restore Purchases.
- Restart the application.
- Check your subscription status in the App Store or Google Play.
Most issues can be solved by restoring purchases or signing in again.
Which Payment Methods Are Supported?
Payment methods depend on the platform where the purchase was made.
- App Store payments are handled by Apple.
- Google Play payments are handled by Google.
- Web subscriptions are processed through secure online payment providers.
The available payment methods may include credit cards, debit cards, or other payment methods supported by the platform.
Can I Use My Subscription on Multiple Devices?
Yes. Teleprompter Automatic is a cross-platform application.
After purchasing a subscription and signing in to your account, you can access premium features on:
- iPhone
- Android devices
- Web version
Your scripts, folders, and videos are synchronized through the Teleprompter Automatic cloud.
Refund Requests
Refund requests must be submitted through the platform where the purchase was made.
- For App Store purchases, contact Apple Support.
- For Google Play purchases, contact Google Play Support.
- For web subscriptions, contact Teleprompter Automatic support.
Need More Help?
If you still have questions about billing or payments, visit the Teleprompter Automatic Help Center for more articles and support guides.