This guide explains how to restore your Teleprompter Automatic purchases if you reinstall the app, switch to a new device, or sign in on another phone, tablet, or computer.
Teleprompter Automatic is a cross-platform teleprompter application available on iOS, Android, and Web. Your subscription is connected to your Teleprompter Automatic account, so once you sign in, your purchase can be restored automatically.
When You Need to Restore Purchases
You may need to restore purchases in the following situations:
- You installed Teleprompter Automatic on a new phone.
- You switched from Android to iPhone or from iPhone to Android.
- You reinstalled the application.
- Your premium features are not showing in the app.
- You signed in on another device or on the web version.
Restoring purchases reconnects your subscription with your Teleprompter Automatic account.
Important: Purchases Sync Across All Platforms
Teleprompter Automatic supports cross-platform subscriptions. Your purchase is linked to your Teleprompter Automatic account, not just to a single device.
As long as you sign in to the same account, your subscription will automatically sync across all supported platforms.
- You can subscribe on iPhone and use premium features on Android or Web.
- You can subscribe on Android and access your subscription on iOS or Web.
- You can subscribe on the web version and use the app on mobile devices.
Simply sign in to your account and the app will restore your purchases automatically.
How to Restore Purchases on iPhone or iPad
If you installed Teleprompter Automatic on a new iPhone or iPad, restoring purchases is simple.
- Install and open Teleprompter Automatic.
- Sign in to your Teleprompter Automatic account.
- Open the subscription or upgrade screen.
- Tap Restore Purchases.
- Your subscription will be synced automatically.
Make sure you are signed in with the same account used previously in the app.
How to Restore Purchases on Android
If you use Teleprompter Automatic on Android, purchases are restored when you sign in to your account.
- Install Teleprompter Automatic from Google Play.
- Open the app.
- Sign in to your Teleprompter Automatic account.
- Your subscription will automatically sync.
If the subscription does not appear immediately, open the subscription screen and tap Restore Purchases.
How to Restore Purchases on the Web Version
Teleprompter Automatic also works directly in the browser.
If you purchased your subscription on mobile, you can still access premium features on the web version.
- Open the Teleprompter Automatic web dashboard.
- Sign in to your account.
- Your subscription will be restored automatically.
I Changed My Phone (Android to iPhone or iPhone to Android)
This is one of the most common questions from users.
If you switch from Android to iPhone or from iPhone to Android, you usually do not need to buy the subscription again.
Simply install Teleprompter Automatic on your new device and sign in to the same account. Your subscription will sync automatically.
Your scripts, folders, and videos stored in the Teleprompter Automatic cloud will also be available on the new device.
I Installed the App on Multiple Devices
Teleprompter Automatic allows you to use your account on multiple devices.
For example, you can:
- write scripts on the web version,
- record videos on your phone,
- access the same scripts on another device.
Your scripts and subscription will automatically sync through the Teleprompter Automatic cloud.
Troubleshooting Purchase Restoration
If your subscription is not restored, try the following steps:
- Make sure you are signed in to the correct Teleprompter Automatic account.
- Restart the application.
- Check your internet connection.
- Open the subscription screen and tap Restore Purchases.
Need More Help?
If you still cannot restore your purchase, visit the Teleprompter Automatic Help Center for more troubleshooting guides and support articles.